Whether you’re upgrading your communications infrastructure, moving or consolidating offices, planning on growing your business or opening a contact centre, IP Telephony can play a key role. pcQwest’s IP Telephony solutions allow companies to realize financial and business benefits from integrated voice, data and video communications. As a result, you’re better positioned to enable workforce mobility, offer enhanced collaboration tools and further strengthen your customer relationships.
Coupled with our suite of professional services, including strategy planning, network and security assessments, business case analysis, detailed engineering design and complete migration services, pcQwest solutions ensure a cost-effective, secure and seamless transition to your new environment.
The Benefits
With IP Telephony, you gain the ability to converge your voice, data and multimedia environments. This enables you to:
1.Reduce infrastructure and communications costs, streamline network management and improve operational efficiencies
2.Achieve higher levels of employee productivity with business applications such as unified messaging, presence, file sharing, collaboration and audio/video conferencing
3.Increase your customer satisfaction and loyalty by improving responsiveness, accelerating time to market and delivering a consistent customer experience across all your channels
4.Respond quickly to changing business needs, such as expanding your office, enabling mobility and remote working and enhancing disaster recovery
Our Advantage
To ensure your IP Telephony solutions meet your goals, timeframe and budget, pcQwest conducts an assessment of your environment and advises you on the strategy that’s right for your business. Our IP Telephony solutions are developed using products from industry leaders, such as Cisco, Avaya, Nortel and ObjectWorld, and offer a phased approach into IP communications. This means we can help you reap the benefits of IP communications while protecting your investment in your existing equipment. We can even manage your IP environment so you can remain focused on your core business.